Boeing promises changes after getting poor grades in a government audit of manufacturing quality

Responding to a U.S. government audit, Boeing said Tuesday that it would work with employees found to have violated company manufacturing procedures to make sure they understand instructions for their jobs.

The aircraft maker detailed its latest steps to correct lapses in quality in a memo to employees from Stan Deal, president of Boeing’s commercial plane division.

The memo went out after the Federal Aviation Administration finished a six-week review of the company’s manufacturing processes for the 737 Max jetliner after a panel blew off one of the planes during an Alaska Airlines flight on Jan. 5.

The FAA reviewed 89 aspects of production at Boeing’s plant in Renton, Washington, and found the company failed 33 of them, according to a person familiar with the report. The person spoke on condition of anonymity to discuss details that have not been publicly released – although they were reported earlier by The New York Times, which saw a slide presentation on the government’s audit.

“The vast majority” of violations found by the FAA involved workers not following Boeing’s approved procedures, Deal said in his memo.

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