Auditor general set to release report on controversial ArriveCan app

The ArriveCan app will go under the microscope today as Canada's auditor general releases a report on the $54 million government project.

The government launched ArriveCan in April 2020 with the stated purpose of using it as a communication and screening tool to ensure travellers arriving in Canada complied with pandemic border measures.

The Canada Border Services Agency (CBSA) has said that roughly $54 million was budgeted for the initial development and operation of the ArriveCan app, but there have been persistent questions about the app's cost and its procurement process for over a year.

Auditor General Karen Hogan's report comes after another investigation by Alexander Jeglic, Canada's procurement ombudsman, found irregularities in the app's procurement process.

As reported by the Globe and Mail last year, the government gave a $25 million contract to GC Strategies to work on the app. The company is a two-person consulting firm which advertises itself as able to help companies navigate the government's procurement process. The company subsequently subcontracted work out to other firms.

According to Jeglic's report, the criteria used in awarding the $25 million contract were «overly restrictive» and «heavily favoured» GC Strategies.

The report indicated that GC Strategies «copied and pasted» government-listed requirements for subcontractors on numerous occasions when submitting proposals to CBSA officials.

Jeglic's report also suggested that a number of bidders repeatedly won contracts by listing subcontractors that ultimately didn't do any work on the app.

«In roughly 76 per cent of applicable contracts, resources proposed in the winning bid did not perform any work on the contract,» the report says.

Jeglic described the