Biden issues new rules for airlines to require automatic cash refunds, prohibit surprise fees
The Biden administration on Wednesday unveiled two new rules that will directly affect the millions of Americans who fly commercially every year. The first rule requires airlines to be more transparent about extra fees. The second rule requires airlines to issue cash refunds automatically, rather than in response to customer requests. The various provisions of the new rules, issued by the Department of Transportation, will be implemented on different timelines ranging from six months to two years. "Passengers deserve to get their money back when an airline owes them — without headaches or haggling," Transportation Secretary Pete Buttigieg said in a press release on the new refund rule. The rule mandates that airlines automatica
